Support

dictate. — Voice to Text

Find setup guidance and answers to common questions, or contact us directly if you need help with the app.

Ask a question or request support

Email the dictate. support team about app issues, general questions, feedback, or feature requests.

Email: [email protected]

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Report a problem

Help us understand what happened

The details below help us reproduce the issue and respond with useful guidance.

  1. 01

    Brief summary

    Describe the problem or question in one sentence.

  2. 02

    Device and system

    Tell us whether you use iPhone or Mac and include the iOS or macOS version.

  3. 03

    App version

    On iPhone, find the version at the bottom of Settings in dictate.

  4. 04

    Steps to reproduce

    List what you did immediately before the issue appeared.

  5. 05

    Expected and actual result

    Explain what you expected and what happened instead, including any error message.

  6. 06

    Optional screenshot

    Attach a screenshot only after hiding personal or confidential content.

Do not send passwords, verification codes, payment details, voice recordings, or private transcribed content.

Frequently asked questions

Quick answers

How do I install the dictate. keyboard on iPhone?

Open dictate. and follow the setup checklist. You can also go to Settings > General > Keyboard > Keyboards > Add New Keyboard, select dictate., then tap dictate. and enable Allow Full Access. Return to the app to grant Microphone and Speech Recognition access.

How do I start dictating?

Open a text field, hold the globe key and select dictate. Tap the microphone button, speak naturally, then stop the recording. The transcription appears in the active text field.

Why does dictate. need Microphone, Speech Recognition, and Full Access?

Microphone access lets the app capture speech, and Speech Recognition enables on-device recognition when it is used. Full Access gives the iPhone keyboard the network connection required to send user-initiated audio for online transcription. You can review the data handling details in our Privacy Policy.

How does my account work across iPhone and Mac?

Sign in with the same account on both devices. Your Pro access, history, and supported settings sync to that account. If a recent change is missing, confirm the account email, check your connection, and allow a few seconds for sync.

Why does the keyboard not appear in an app?

First confirm that dictate. is enabled under Settings > General > Keyboard > Keyboards. Then hold the globe key in a text field to select it. Some protected fields, such as password fields, do not allow third-party keyboards.

What should I check if dictation does not start?

Open the dictate. app once, complete every item in its setup checklist, and confirm that the device is online. If permissions were denied, re-enable them in iPhone Settings, return to the app, and try again.

Privacy and account

Your data and choices

Privacy Policy and Terms

Read how dictate. handles audio, transcriptions, account information, retention, permissions, and third-party services.

Delete your account

In dictate., open Settings > Account > Manage Account > Delete Account to permanently remove your account record and associated server data. Deleting the app does not cancel an active subscription; manage it through the provider where you subscribed. If you cannot access the app or have a privacy question, contact us.

Contact us about privacy or account deletion